Case 4.1 ​Bill Is Concerned About Tim's Self-Esteem.Tim's Attitudes About Himself Have

question 50

Multiple Choice

Case 4.1
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Bill is concerned about Tim's self-esteem.Tim's attitudes about himself have begun affecting his work.Tim is just consumed with the fear of failure.He keeps telling himself that he's a failure,there's no use trying,and he can't do any better.Bill says to Tim,"It's good that you know what you can and can't do;that helps you be more realistic about life.You just need to think of these matters in positive terms rather than hating yourself."
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Bill manages Tim by telling him that he appreciates his hard work.Bill points out the things Tim does well and regularly explains to Tim that he expects great things of him.After a few weeks,Tim begins to perform more effectively and his fear of failure decreases.Bill further takes Tim "under his wing" and begins to advise him on professional behavior,gives him time to explain ideas and his concerns,and even becomes an advocate for Tim with Bill's boss.
-Refer to Case 4.1.Rather than experiencing positive self-talk,Tim is listening to his​

• A) ​mentor.
• B) internal locus of control.​
• C) inner critic.​
• D) results of his visualization.​

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Definitions:

City Council

A governing body responsible for making decisions on local laws, policies, and regulations in a city.

Conversational Narcissism

A focus on personal agendas and self-absorption rather than on the needs and ideas of others.

Reflexive Listening

A communication technique where the listener focuses on understanding the speaker's message and reflects back the understanding.

Attending

The act of being present or paying close attention to something, often used in the context of listening actively in communication.