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Case 3.1
Miguel has a big sales presentation tomorrow.He's planning how to adapt his presentation to meet the needs of his customer.Miguel would describe himself as highly competitive,outgoing,and talkative,and also disciplined,serious,and formal.His customer,Regina,listens to him attentively,expresses herself thoughtfully and deliberately,and would describe herself as easygoing,friendly,and casual.
-Refer to Case 3.1.Regina probably has a(n) ____ communication style.
Effective Leadership
refers to the ability of an individual to influence, motivate, and enable others to contribute toward the effectiveness and success of the organizations of which they are members.
Cultural Competence
The ability of individuals and organizations to effectively interact, work, and engage with people from different cultural backgrounds.
Viewpoints
The positions or perspectives from which something is considered or evaluated, reflecting a person's attitude, beliefs, or knowledge on a subject.
Diversity
The representation of a range of different identities and differences (such as ethnicity, gender, age, sexual orientation, disability, and cultural background) within a group or organization.
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