The SERVQUAL Score for a Product Is the Difference Between

question 33

True/False

The SERVQUAL score for a product is the difference between the perception of the dimension and the expectation.

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Definitions:

Life Estate

A legal interest in property that lasts for the duration of a person's life, allowing them to use the property but not sell it outright.

Crown Patent

A legal document issued by the Crown (government) granting rights or land to an individual or entity in Canada.

Fee Simple

The broadest form of property ownership where the owner has unrestricted rights to the property, including the rights to use, sell, or inherit it.

Life Estate

A legal arrangement in real estate where an individual is granted ownership rights and usage of a property for the duration of their life, after which the property reverts to another designated person or returns to the original owner.