Obtaining Information About Customer Needs and Gather Marketing Intelligence Helps

question 31

True/False

Obtaining information about customer needs and gather marketing intelligence helps organizations to satisfy customer needs efficiently.

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Definitions:

Philip Zimbardo

An American psychologist known for his research on social influence and the dynamics of time perspective, notably leading the Stanford prison experiment.

Electric Shocks

Sudden discharges of electricity through a part of the body, used in some experimental settings for varying purposes.

Prison Guards

Individuals responsible for the supervision, safety, and security of prisoners in a correctional facility.

Social Loafing

The phenomenon whereby individuals reduce their effort when working in a group compared to when working alone, due to perceived diffusion of responsibility.