Which Statement Best Defines the Difference Between Problem Solving and Decision

question 6

Multiple Choice

Which statement best defines the difference between problem solving and decision making?

• A) Decision making skills require critical thinking; problem-solving skills do not.
• B) Problem-solving skills require critical thinking; decision-making skills do not.
• C) Decision making is a goal-directed effort; problem solving is focused on solving an immediate problem.
• D) Problem solving is a goal-directed effort; decision making is focused on solving an immediate problem.

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Definitions:

Strategic Buffer

A tactic or method used in communication to mitigate potential negativity or soften the delivery of a message.

Bad-News Message

A type of communication that delivers unfavorable or disappointing information to the recipient.

Indirect Claim Message

A communication approach that presents a complaint or request in a less confrontational manner, typically by explaining the context and significance before stating the actual claim.

Claim Message

A communication that makes a request for action or change due to dissatisfaction or a discrepancy.