Which of the Following Demonstrates a Movement Away from a Culture

question 8

Multiple Choice

Which of the following demonstrates a movement away from a culture of blame and liability to one in which a systematic approach is used to enhancing patient safety?

• A) Avoiding harmful misrepresentation while assisting patients to understand their health record.
• B) Apology letters to patients who experienced an adverse event inadmissible in a court of law.
• C) Encouraging full disclosure of adverse events with patient identification information removed.
• D) Instituting monthly meetings of a risk management review committee.

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Definitions:

Paralegals Supervised

Refers to the requirement that paralegals operate under the direct supervision of licensed attorneys to ensure the delivery of competent legal services.

Client Contact

Interaction or communication between a service provider or professional and their client, often for the purpose of consultation, advisement, or progress updates.

Support Staff

Employees who provide essential services that help an organization run smoothly, but who are not part of the core function like production or sales.

Track of Contacts

The process of systematically recording and maintaining information on interactions or communications with individuals or entities.