The Nurse Manager Is Concerned About the Negative Ratings That

question 14

Multiple Choice

The nurse manager is concerned about the negative ratings that her unit has received on patient satisfaction surveys.The first step in addressing this issue from the point of view of quality improvement is which of the following?

• A) Assemble a team.
• B) Establish a benchmark.
• C) Identify a clinical activity for review.
• D) Establish outcomes.

Recognize the legal distinctions between practices that restrain trade and those that promote competition under antitrust laws.

Identify and differentiate between lawful and unlawful agreements under the Sherman Act.

Analyze the implications of market power and monopolization on competition.

Understand the legal consequences of anticompetitive behaviors such as price-fixing, market division, and predatory pricing.

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Definitions:

Best Employers

Companies recognized for exemplary workplace practices, employee benefits, and positive organizational culture, often leading to high employee satisfaction and retention.

Performance Expectations

The standards or criteria established by an organization or supervisor against which an individual's work is evaluated.

Reward And Recognition Practices

Organizational strategies for acknowledging and rewarding employees' efforts and achievements to motivate and engage them.

Senior Leaders

High-ranking executives within an organization responsible for making significant decisions, setting strategic directions, and ensuring overall organizational success.