During the Performance Appraisal Session,what Should the Manager Do? (Select

question 25

Multiple Choice

During the performance appraisal session,what should the manager do? (Select all that apply.)

• A) Maintain a relaxed and professional manner.
• B) Inquire about the employee's personal life and how it is affecting performance.
• C) Allow the employee to express opinions orally and in writing.
• D) Plan to give specific examples only for poor performance.

Understand the importance of tailoring communication towards quick responses.

Identify key elements of persuasive problem-solving messages.

Recognize components not included in effective problem-solving messages.

Determine actions that increase credibility in business communication.