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A help desk can boost its productivity by using _____,which allows IT staff to take over a user's workstation and provide support and troubleshooting.
Unconditional Positive Regard
In psychology, an attitude of total acceptance and support towards another person, regardless of what they say or do.
Free Association
A psychoanalytic process in which a patient says whatever comes to mind without self-censorship, revealing unconscious thoughts or feelings.
Psychodynamic Therapy
Treatment for psychological disorders where a therapist works with clients to help them gain insight about how their unconscious processes may be causing inner conflict and impairing daily functioning.
Borderline Personality
A psychological condition marked by erratic emotions, actions, and interpersonal connections.
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