A Corporate Executive Has a New Mobile Device That Is

question 14

Multiple Choice

A corporate executive has a new mobile device that is a different mobile operating system than her prior device.The executive has asked the technician to help get the contacts and appointments using the company user ID and account information without having to manually enter it.What should the technician do?

• A)Manually backup the old device and use the backup to reimage the new device.
• B)Tell the executive that this is not possible.
• C)Configure email with the user's credentials on the new device.
• D)Export the contacts from the old device, then import them into the new device.Do the same for the appointments.

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Definitions:

Resolution Phase

A stage in several psychological and physiological processes where issues are resolved or concluded, leading to the cessation of conflict or disturbance.

Self-Confident

A feeling of trust in one's abilities, qualities, and judgement.

Empathic

The ability to understand and share the feelings of another, essentially putting oneself in another's shoes emotionally.

Middle Adulthood

A stage of life typically ranging from about 40 to 65 years of age, characterized by increased focus on personal and professional achievement, stability, and health.