A User Reports That His PC Doesn't Work

question 324

Multiple Choice

A user reports that his PC doesn't work.Which of the following would be the best question to ask the user?

• A)Do you have a UPS attached?
• B)What isn't working on the computer?
• C)Is this a BYOD device?
• D)Do you think it's the motherboard or power supply that is not working?

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Definitions:

Whole-House Surge Protector

A surge protector that’s installed on (or near) the breaker panel of a home and that protects all electronic devices in the home from power surges.

Breaker Panel

An electrical supply system component that divides an electrical power feed into subsidiary circuits while providing protective circuit breakers.

Power Line

Electrical conductors, typically wires or cables, used to transmit electricity from the power plant to various distribution points.

Cyberloafing

Doing anything with a computer that’s unrelated to a job (such as playing video games) while one’s supposed to be working. Also called cyberslacking.