What Is a Measured Service

question 342

Multiple Choice

What is a measured service?

• A)The amount of time it takes a logged problem to be solved
• B)The quality grade given to an IT support person who has solved a problem for which the customer has provided feedback
• C)The ability to track and bill for specific cloud services
• D)A specific routine run inside an application that is tracked by Task Manager

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Definitions:

Flexible Budget

A budget that adjusts or flexes with changes in volume or activity levels, providing a more relevant comparison of actual to budgeted performance.

Total Variable Cost

The sum of all variable costs (costs that change with production volume) involved in producing a specific level of output.

Activity Declines

A reduction in the level of operations, production, or business activities.

Activity Variance

measures the difference between the actual costs incurred and the budgeted costs based on the actual level of activity.