An Involuntarily Committed Client Is Verbally Abusive to the Staff

question 20

Multiple Choice

An involuntarily committed client is verbally abusive to the staff, repeatedly threatening to sue. The client records the full names of the staff. Which nursing action is most appropriate to decrease the possibility of a lawsuit?

• A) Verbally redirect the client and then refuse one-on-one interaction.
• B) Involve the hospital's security division as soon as possible.
• C) Notify the client that documenting personal staff information is against hospital policy.
• D) Continue professional attempts to establish a positive working relationship with the client.

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Definitions:

Marginal Cost

The extra expense involved in creating an additional unit of a product or service.

Variable Costs

Costs that vary directly with the level of production or the volume of output.

Lease

A contract by which one party conveys land, property, services, or goods to another for a specified period, usually in exchange for periodic payments.

Bouquets

A collection or arrangement of flowers.