Customers Are No Longer Satisfied with Simply Having a Product

question 20

Multiple Choice

Customers are no longer satisfied with simply having a product: they want it to precisely meet their needs and preferences.____________ requires working with existing product technology, often in modular form, to create specific product bundles for a particular customer.

• A)Mass customisation
• B)Economies of scale
• C)Mass standardisation
• D)Mass variations

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Definitions:

Save Button

A graphical user interface element that initiates the saving of data to a file or database.

Backstage View

A feature in some software applications that provides access to file management tasks, settings, and information.

SHIFT+TAB

A keyboard shortcut commonly used to navigate backward through fields, options, or elements in a graphical user interface.

Indent

The space that appears in a document where text is moved further from the margin to visually set paragraphs or sections apart.