-Refer to Table 10-1

question 167

Multiple Choice

-Refer to Table 10-1. What is the reserve ratio?

• A) 0 percent
• B) 20 percent
• C) 80 percent
• D) 100 percent

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Definitions:

Self-serving Bias

The common tendency to attribute one's successes to personal characteristics and failures to external factors.

Good Catch

A term often used in healthcare and safety industries to refer to a potentially harmful error that is identified and corrected before causing harm.

Bad Bounce

Refers to an unfavorable or unexpected outcome, often used in the context of sports to describe an erratic movement of the ball.

Fundamental Attribution Error

the tendency to overemphasize personal characteristics and ignore situational factors when judging others' behavior.