Because Services Cannot Be Stored

question 49

Multiple Choice

Because services cannot be stored:

• A)much greater pricing flexibility must be maintained.
• B)much greater responsiveness to demand fluctuation must exist.
• C)much greater service emphasis must be used to counter demand and price fluctuation.
• D)much greater pricing flexibility must be maintained and much greater responsiveness to demand fluctuation must exist.

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Definitions:

The Animal Mind

The cognitive abilities and mental experiences of non-human animals, exploring how they perceive, think, remember, and make decisions.

Margaret Floy Washburn

The first woman to earn a doctoral degree in psychology (1894) and a significant figure in early psychological research, known for her work in animal behavior and motor theory development.

Ph.D. Degree

A Doctor of Philosophy degree, which is a postgraduate academic degree awarded by universities to candidates who have submitted a thesis based on original research in their field of study.

Mary Whiton Calkins

An American psychologist who was the first woman to serve as the President of the American Psychological Association and a pioneer in memory research.