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Gendel Corporation is conducting a time-driven activity-based costing study in its Customer Service Department. The company has provided the following data to aid in that study:
On the Capacity Analysis report in time-driven activity-based costing, the "unused capacity in minutes" would be closest to:
Upward Communication
Communication that flows from subordinates to superiors.
Downward Communication
Communication that flows from superiors to subordinates.
Horizontal Communication
The exchange of information, ideas, or messages among individuals or groups at the same level in an organization.
Pelz Effect
Subordinates feel more satisfied in their jobs the more their supervisors are able to influence higher-level decisions.
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