Rohn Corporation Is Conducting a Time-Driven Activity-Based Costing Study in Its

question 2

Essay

Rohn Corporation is conducting a time-driven activity-based costing study in its Tech Support Department. The company has provided the following data to aid in that study:
Required:
a. Prepare a time-driven activity-based costing Customer Cost Analysis report that determines the total Tech Support Department cost assigned to each customer.
b. Prepare a time-driven activity-based costing Capacity Analysis report for the Tech Support Department that determines the impact on expenses of matching capacity with demand.

---

Definitions:

Psychological Services

Professional services offering therapy, counseling, and other psychological support.

Benjamin Rush

Considered the "Father of American Psychiatry," he was an 18th-century physician who made significant contributions to the understanding and treatment of mental illness.

Dorothea Dix

An American activist who significantly improved the care and treatment of the mentally ill through tireless advocacy and the establishment of numerous psychiatric hospitals in the 19th century.

Deinstitutionalization

The process of replacing long-stay psychiatric hospitals with less isolated community mental health services for those diagnosed with a mental disorder.