In Classifying the Costs of Quality at a Company That

question 106

Multiple Choice

In classifying the costs of quality at a company that manufactures sonar equipment, which of the following is considered an external failure cost?

• A) the net cost of scrap and spoilage incurred during production.
• B) the cost of repairs and replacements made during the warranty period.
• C) the cost of debugging software errors found in the sonar equipment during inspection at the plant.
• D) both the cost of repairs and replacements made during the warranty period and the cost of debugging software errors found in the sonar equipment during inspection at the plant.
• E) none of the above.

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Definitions:

Substantiate

To provide evidence or proof of something, making it more firmly established or supported.

Neurodevelopmental Disorders

A group of conditions that occur during the developmental phase of a child and can lead to significant impairments in personal, social, academic, or occupational functioning.

Multi-axial Diagnosis

A systematic method of diagnosis in the field of psychiatry that considers a wide range of factors in patient assessment, typically involving an assessment on several axes or dimensions of functioning.

APA Diagnostic

A reference to the diagnostic criteria and classifications found in the American Psychological Association's Diagnostic and Statistical Manual of Mental Disorders.