Which of the Following Would Be Classified as an Internal

question 59

Multiple Choice

Which of the following would be classified as an internal failure cost on a quality cost report?

• A) Quality improvement projects.
• B) Supervision of testing and inspection activities.
• C) Debugging software errors.
• D) Warranty repairs and replacements.

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Definitions:

Marketing Segmentation

The process of dividing a broad consumer or business market, normally consisting of existing and potential customers, into sub-groups of consumers based on some type of shared characteristics.

Demographics

Statistical data relating to the population and particular groups within it, often used in marketing to segment markets by age, gender, income level, and other attributes.

Consumer Behaviour

The study of the processes involved when individuals or groups select, purchase, use, or dispose of products, services, ideas, or experiences.

Demographics

Statistical data related to the characteristics of a population, such as age, gender, income, and education.