Adolphson Corporation Has Provided the Following Summary of Its Quality

question 50

Multiple Choice

Adolphson Corporation has provided the following summary of its quality cost report for the last two years: On the basis of this report, which one of the following statements is most likely correct?

• A) An increase in prevention and appraisal costs resulted in fewer defects, and therefore, resulted in a decrease in internal and external failure costs.
• B) A decrease in internal and external failure costs resulted in less need for prevention and appraisal costs.
• C) Quality costs such as scrap and rework decreased by 48%.
• D) Quality costs such as returns and repairs under warranty decreased by 40%.

---

Definitions:

Pulmonary Emboli

Obstructions in the pulmonary artery or its branches caused by blood clots that travel to the lungs, potentially leading to life-threatening conditions.

Hand Washing

The act of cleaning hands with water and soap or hand sanitizer to remove germs, bacteria, and viruses to prevent illness.

Vaccination Schedules

Planned timelines for administering vaccines to protect against specific diseases starting from infancy.

Hemoglobin Level

A measurement of the concentration of hemoglobin in the blood, indicating the blood's capacity to carry oxygen.