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The discussion of Amazon.com in the text presents an example of:
Anticipated Regret
The emotion experienced when imagining future remorse or guilt for not having acted differently.
Sense of Identity
An individual's perception of who they are, based on their beliefs, characteristics, and experiences.
Coherent Values
A set of beliefs and principles that are logically consistent with each other and support a clear, unified approach to life and decision-making.
Promises Fulfillment
The act of meeting or delivering on the commitments one has made to others.
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