As It Pertains to the Motivation of Franchisees,which Statement Is

question 9

Multiple Choice

As it pertains to the motivation of franchisees,which statement is generally false?

• A) Communications between franchisors and franchisees is one-way, performance data that flows from the franchisee to the franchisor.
• B) Communications between franchisors and franchisees is two-way, performance data that flows from the franchisee to the franchisor, and information about franchisee needs and problems that flows back to the franchisor
• C) The franchisor needs to be aware of the limits of his/her response to franchisee needs imposed by the franchise agreement.
• D) Franchisors have limited flexibility to respond to each franchisee issue and problem owing to the nature of the franchise agreement.
• E) The franchisor's responses are constrained by the programmed business format and the franchise agreement.

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Definitions:

Cultural Audit

An assessment process that reviews an organization's cultural alignment, values, practices, and behaviors.

Goal Alignment

The process of ensuring that individual, team, and organizational objectives are in agreement and contribute to the company's strategy.

Forecasting

The process of making predictions about the future based on past and present data analysis, often used in business for planning purposes.

Internal Labour Force

Employees who are currently working within an organization, as opposed to external candidates or contractors.