Susan Is a New Sales Rep Who Does Not Yet

question 47

Multiple Choice

Susan is a new sales rep who does not yet possess a great deal of product knowledge. She is often asked questions to which she does not know the answer. By being up front with her customers about not knowing the answers, Susan builds trust because she is perceived as:

• A) An expert
• B) Candid
• C) Compatible
• D) Competent
• E) Helpful

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Definitions:

Misses Flight

Misses flight indicates a situation where an individual fails to board their scheduled airplane before its departure.

Rain

Precipitation in the form of liquid water droplets that have condensed from atmospheric vapor and then become heavy enough to fall under gravity.

False Positives

Incorrect identifications where a test result improperly indicates presence of a condition (like a disease) when it is not actually present.

Test Positive

To show the presence of a particular condition or substance in a test, indicating that the condition or substance was detected.