In Anna's Organisation,all the Employees Hold a Shared Vision of Providing

question 53

Multiple Choice

In Anna's organisation,all the employees hold a shared vision of providing excellence in customer service.Employees frequently share their experiences with others to obtain feedback and to mentor new employees.They associate themselves with the organisation as a whole rather than the specific departments that they work for. Which characteristic of Anna's organisation suggests that it is a learning organisation?

• A)Having a shared vision
• B)Lack of departmental fragmentation
• C)Open communication between employees
• D)All of the above

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Definitions:

Fixed Expenses

Costs that do not change with the level of output or sales and remain constant over a period, such as rent or salaries.

Discontinuing Product

The process of ceasing the manufacture, sale, and support of a product line or brand.

Drag on Profits

Factors or expenses that reduce the overall profitability of a business.

Split-off Point

The stage in a manufacturing process where multiple products are derived from a single raw material or process, making the costs attributable to each product identifiable.