In Kotter's Eight- Step Plan to Implement Change,which Is the First

question 69

Multiple Choice

In Kotter's eight- step plan to implement change,which is the first step?

• A)communicate the vision throughout the organisation
• B)create a new vision to direct the change
• C)establish a sense of urgency by creating a compelling reason for why change is needed
• D)form a coalition with enough power to lead the change

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Definitions:

Depreciation Expense

The allocated portion of the cost of a fixed asset, charged as an expense over its useful life.

Interest Expense

The expenses an entity faces for borrowing money.

Sunk Costs

Costs that have already been incurred and cannot be recovered or altered and should not affect current and future business decisions.

Erosion Costs

Costs incurred when a new project or product negatively impacts the sales and profits of existing products or services.