Suppose You Are a Salesperson Engaged in Face-To-Face Communication with a Perspective

question 130

Multiple Choice

Suppose you are a salesperson engaged in face-to-face communication with a perspective buyer.You notice that the buyer backs away from you each time you step within 4 feet of him/her to talk.Which of the following is most likely?

• A) The buyer is not interested in what you are saying
• B) You are invading the buyer's personal zone
• C) You are invading the buyer's public zone
• D) The buyer does not like you
• E) You have bad breath

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Definitions:

Neuroticism

A personality trait characterized by emotional instability, anxiety, moodiness, and a tendency to experience negative emotions.

Agreeableness

A personality trait characterized by warmth, kindness, empathy, and a willingness to cooperate with others.

Personality Traits

Enduring characteristics that describe an individual's behavior, attitude, and emotional patterns.

Neuroticism

Neuroticism is a personality trait characterized by sadness, moodiness, and emotional instability.