The Idea That the Effectiveness of Social Support Is Determined

question 22

Multiple Choice

The idea that the effectiveness of social support is determined by the ability of an individual's social network to provide the particular types of assistance needed in times of stress is the

• A) buffering hypothesis.
• B) dyadic hypothesis.
• C) empathetic understanding.
• D) direct effects hypothesis.
• E) matching hypothesis.

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Definitions:

Empathy

The ability to understand and share the feelings of another, crucial for establishing meaningful connections and relationships.

Service Quality

Evaluating the degree to which a provided service meets the expectations of a customer.

Service Quality

The degree to which a service meets customers' expectations, often a crucial factor in customer satisfaction and loyalty.

Service Perceptions

The customer's view and evaluation of the quality and effectiveness of a service provided.