The Use of Voice Characteristics, Examples and Anecdotes, and Comparisons

question 59

Multiple Choice

The use of voice characteristics, examples and anecdotes, and comparisons and analogies to make sales dialogue interesting and understandable is referred to as ___________

• A) Check-backs
• B) Verbal support
• C) Dialogue
• D) Persuasion
• E) None of the above

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Definitions:

Subjective

Based on personal feelings, tastes, or opinions rather than external facts or evidence.

Biases

Systematic and often unfair inclinations or prejudgements towards particular people, groups, or ideas.

Objective Tests

Assessments that measure an individual's psychological attributes using procedures that minimize subjective judgment, ensuring that results are scored in an unbiased or uniform manner.

Precise Numerical

Involving or characterized by exactness and accuracy in the use or presentation of numbers.