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"Smart" Sales Force Automation Tools That Analyze Data on Past

question 20

Multiple Choice

"Smart" sales force automation tools that analyze data on past customer behavior, cross-selling opportunities, and demographics to identify areas of opportunity are referred to collectively as?


Definitions:

Maturity Stage

Stage of the product life cycle when industry sales reach their peak, so firms try to rejuvenate their products by adding new features or repositioning them.

Self-Concept

The image a person has of himself or herself; a component of psychographics.

End Goal

The final desired outcome or objective that an individual, group, or organization is aiming to achieve.

Lifestyles

Patterns of behavior or ways of living that reflect the attitudes, values, and consumption habits of an individual or group.

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