Who Among the Following Individuals Would Be Most Likely to Act

question 46

Multiple Choice

Who among the following individuals would be most likely to act modestly?

• A) Robert, who is talking to a stranger
• B) Chunyan, who is talking to her friends from Korea
• C) Richard, who is the manager of the accounting department
• D) Jim, who is an African-American jazz singer

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Definitions:

Selling Process

A series of steps taken by salespeople from initiating contact with potential customers to closing the sale and providing post-sale service.

Steps

Sequential phases or procedures followed to achieve a particular goal or complete a process.

Qualified Person

An individual who has the necessary skills, knowledge, certifications, or qualifications to perform a specific job or task.

Goods or Services

Products that can be physically touched or activities provided to customers, respectively, both of which satisfy consumer needs and wants.