Personal Norms Are Different from Social Norms in That Personal

question 51

Multiple Choice

Personal norms are different from social norms in that personal norms

• A) are less likely to influence helping.
• B) have a strong genetic basis, but social norms do not.
• C) rarely change, whereas social norms change rapidly.
• D) reflect internal standards for behavior, whereas social norms reflect moral rules of a culture.

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Definitions:

Satisfaction

The feeling of fulfillment or pleasure derived from meeting one's expectations, needs, or desires, often related to a product, service, or experience.

Expectations

Beliefs about the future, often involving how people think things should be or how they are likely to occur.

Information Search

The process where consumers look for details about products or services to make an informed purchasing decision.

Consumer Purchase Decision

The process by which individuals select, purchase, and use goods and services to satisfy their needs and desires, involving multiple stages such as information search and evaluation of alternatives.