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Two variables are negatively related if
W. Edwards Deming
An American engineer, statistician, professor, author, lecturer, and management consultant known for his work in quality management.
Operations Management
The administration of business practices aimed at ensuring maximum efficiency within a company, focusing on managing processes, materials, and people effectively.
Service Attribute
A feature or characteristic that adds value to a service, influencing customer satisfaction and preferences.
Intangible Product
A product that cannot be touched or physically measured, such as digital goods, services, or intellectual property.
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