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Katie and Hugh are producing pies and jars of pickles. Katie can produce either 200 jars of pickles or 100 pies per month. Hugh can produce either 800 jars of pickles or 200 pies per month. Currently, each divide their time equally between production of the two goods per month -- Katie produces 100 jars of pickles and 50 pies while Hugh produces 400 jars of pickles and 100 pies. In order for Katie and Hugh to jointly gain from specialization, which of the following changes should take place?
Customer Experience
is the overall perception and feeling a customer has resulting from every interaction with a business's products, services, and brand throughout the customer lifecycle.
Relationship Marketing
A strategy focused on building long-term relationships with customers, prioritizing customer satisfaction, engagement, and loyalty over individual transactions.
Internal Customer Audit
An evaluation process that focuses on examining and improving the services provided within an organization to its employees or departments treated as customers.
Customer Relationship Era
A business approach focusing on building long-term relationships with customers, emphasizing customer loyalty and retention over one-time sales.
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