Examlex
List the four resource categories and give a brief description of each.
Responsiveness
An individual’s capacity to be sensitive to the communication of others, be seen as a good listener, and to make others comfortable in communicating.
Assertiveness
An individual’s capacity to make requests, actively disagree, express positive and negative personal feelings, and stand up for himself or herself without attacking another.
Amiable
A social style characterized by high responsiveness and low assertiveness. People with this style are considered relationship specialists; they enjoy working in supportive and helpful roles.
Effectiveness
The degree to which something is successful in producing a desired result or outcome.
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