Conscientious Employees with Good Listening Skills Are Highly Valuable for Building

question 58

Multiple Choice

Conscientious employees with good listening skills are highly valuable for building a(n) __________organizational culture.

• A) customer- responsive
• B) spiritual
• C) ethical
• D) innovative

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Definitions:

Reality Principle

A concept in psychoanalytic theory referring to the ability of the mind to assess the external world and act upon it accordingly, as opposed to acting on the pleasure principle.

Ego

In psychology, a part of the mind that mediates between the conscious and the unconscious and is responsible for reality testing and a sense of personal identity.

Personality Test

A questionnaire or other standardized instrument designed to reveal aspects of an individual's character or psychological makeup.

Horney's Theory

A psychoanalytic approach developed by Karen Horney, focusing on social and cultural factors influencing personality, emphasizing the concept of basic anxiety.