Operating Within the Environment (Scenario)

question 127

Multiple Choice

Operating Within the Environment (Scenario)
The environment places constraints on the behavior of managers. Suppose you are the manager of a real estate office trying to maximize profits. You attempt to understand the forces within your organization's environment.
-The customer component of your specific environment most likely consists of __________.

• A) mortgage brokers
• B) real estate brokers
• C) home buyers and sellers
• D) mortgage lenders

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Definitions:

Higher Productivity

An increased rate at which goods are produced or services are delivered, often through efficiency improvements, innovation, or better resource management.

Job Performance

The level of effectiveness and efficiency with which an employee carries out their job duties.

Attitudes

Comprise the feelings, beliefs, and predispositions to act in certain ways toward something or someone, affecting an individual's choices and actions in the workplace.

Behaviors

Actions or reactions of an individual or group in response to external or internal stimuli.