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Fawzi's Situation (Scenario) Fawzi Was Not Handling the Change in His Department Well

question 70

Multiple Choice

Fawzi's Situation (Scenario)
Fawzi was not handling the change in his department well. The company had recently changed hands, and even though no jobs had been lost, people had been changing jobs and were being asked to move to different locations. The new leadership had a completely different outlook than the management he had worked under for the past 21 years. Fawzi found that he was unable to concentrate at work and generally felt like he did not like his job anymore. At home he was getting headaches and having trouble sleeping, which only enhanced his feeling that things were not going to work out well for him. When he thought about it, he had always hated change. He had chosen this line of work partially because it was considered stable (boring to some) and predictable. Fawzi's new boss kept trying to convince him that he was a valuable employee and that new opportunities, along with salary increases, were in store in his future. Unfortunately, Fawzi felt like he never knew what to expect from day to day and what he really wanted was to have things return to the way they were.
-Fawzi's coworker, Tamara, is also feeling stress. Tamara's stress, however, is not due to the new changes at work. Rather, Tamara's stress is due to some rather large credit card bills she owes and her recent loss of a close family member. Which of the following tactics would be most appropriate for the manager to use to help Tamara reduce her stress level?

Definitions:

Dark-Skinned Individuals

Persons with a higher concentration of melanin in the skin, which can affect the clinical diagnosis of conditions like anemia or petechiae.

Oral Mucosa

The mucous membrane lining the inside of the mouth, which can be a site of absorption for certain medications or a location for various diseases.

Satisfactory

Adequate or meeting the basic requirements; acceptable though not outstanding or excellent.