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Lightspeed.com (Scenario)
Walid is a team leader for Lightspeed.com, an e- business that has employees in every global time zone. Some of the factors that the team has to contend with are deadlines, strong work ethic, the creativity- innovation chain, high- speed turnaround, and professionalism. As team leader, Walid sees team members via videoconference only a few times per year or via compressed video via internet a few times more per year. A frustration that he is encountering is that he works with all of these people and does not have control over their "actual" work or the few organizational rules, regulations, and policies. Yet, due to the position he is in, he feels he gets all of their complaints. The team does not deal well when a member offers an
"off- the- wall" solution to a team problem; team members seem to have more trouble with this than any other team- conflict issue. What he likes most about leading the team is that they seem to prefer getting their objective accomplished instead of wasting time trying to decide who should be doing what tasks.
-The part Walid likes the most is that the team seems to prefer getting their objective accomplished instead of wasting time, which indicates that the team is ________.
Ingroup
A group to which an individual belongs, feels a sense of identity, and derives a positive self-esteem from membership.
Outgroup
Any group an individual does not belong to or identify with.
Discrimination
Discrimination is unjust or prejudicial treatment of individuals based on characteristics such as race, gender, age, or sexual orientation.
Peripheral Route
A method of persuasion that uses low elaboration—where people minimally process the message. This method usually results in development of weaker attitudes.
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