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define stress. Next, discuss the various causes of stress and explain how managers can recognize stress in their employees.
Discrimination
Unfair treatment of individuals based on their membership in a particular group, such as race, gender, or sexual orientation.
Classical Conditioning
An educational method where associations between a naturally occurring stimulus and an environmental stimulus take place.
Operant Conditioning
A method of learning that occurs through rewards and punishments for behavior.
Spontaneous Recovery
The reappearance of a response (conditioned response) that had been extinguished after some time has passed without exposure to the conditioned stimulus.
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