When Conflict Levels Are Too High, Managers Can Select from ________Conflict-

question 141

Multiple Choice

When conflict levels are too high, managers can select from ________conflict- management options.

• A) four
• B) five
• C) six
• D) three

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Definitions:

Arbitration

Settlement of a labor–management dispute by a third party whose solution is legally binding and enforceable.

Labor Contract

The formal, written document that spells out the relationship between the union and management for a specified period of time—usually two or three years.