The Use of _________ _ Focuses the Evaluator's Attention on Key

question 104

Multiple Choice

The use of _________ _ focuses the evaluator's attention on key behaviors that distinguish effective from ineffective work performance.

• A) critical incidents
• B) job analysis
• C) graphic rating scales
• D) simple analysis

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Definitions:

Emotional Intelligence

The aptitude for identifying, overseeing, and expressing personal emotions, in addition to managing relationships with care and empathy.

Rational

Based on or in accordance with reason or logic; capable of reasoning or thinking clearly.

Logical Business Processes

Systematic sequences of activities or tasks that are carried out in a business to achieve a specific goal, ensuring efficiency and effectiveness in operations.

Transactional Analysis

A method and theory of psychoanalysis that involves examining social interactions to identify the ego state of the person communicating, serving as a foundation for interpreting behavior.