Is the Generic Term Used to Describe the Quality Revolution

question 94

Multiple Choice

is the generic term used to describe the quality revolution that swept through both the business and public sectors during the 1980s and 1990s.

• A) Ethno quality management
• B) Hyper quality management
• C) Partial quality management
• D) Total quality management

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Definitions:

Direct-To-Customer E-Mail

is a marketing strategy where companies send promotional messages directly to consumers' email inboxes.

Online Catalogs

Digital publications that display a variety of products or services for consumers to browse and purchase on the internet.

Nonstore Retailing

Retail operations that sell goods and services through methods other than a traditional brick-and-mortar storefront, including online, direct mail, and television shopping.

Direct Selling

A marketing strategy where products are sold directly to consumers, bypassing traditional retail environments.