The New Business (Scenario)

question 80

Multiple Choice

The New Business (Scenario)
Nada has started on her own children's clothing manufacturing company. She is a bit nervous but is confident that the compa succeed. Nada plans to implement a total quality management program in her company. To launch the program, she develop of training workshops for her managers.
-In the second workshop, Nada explains the key principles of total quality management. Which of the following is she most likely to mention?

• A) discipline of employees
• B) intense focus on the customer
• C) focus on work products rather than processes
• D) reduced attention to complaint resolution

---

Definitions:

Sampling Distribution

The likelihood distribution of a statistical measurement derived from numerous samples taken from a particular group of individuals or items.

Confidence Interval

A band of values gathered from sample data, which potentially contains the value of an undisclosed population attribute.

Sampled Population

The segment of the population from which the sample is taken for the purpose of a statistical study.

Population Mean

The average value of a population attribute or variable, calculated by summing all values in the population and dividing by the total number of values.