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As an important factor in urban development, Manuel Castells emphasized the struggles of underprivileged groups participating in the process of:
Service Delivery Application
Software or systems designed to facilitate and improve the delivery of services to customers or end-users.
Databases
Organized collections of data or information that can be easily accessed, managed, and updated.
Self-Service Systems
Digital or online platforms that allow individuals to perform tasks or services independently, often used in HR for benefits administration and employee inquiries.
Web-Based HR
Human resources activities and functions that are facilitated through the use of internet technologies, allowing for more efficient and accessible HR services.
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