Research Shows That Satisfied Customers Results in

question 17

Multiple Choice

Research shows that satisfied customers results in .

• A) a better bottom line
• B) a more diverse company
• C) happier employees
• D) word-of-mouth sales

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Definitions:

Elementary School

A school providing primary education typically for children aged five to eleven or similar ages, focusing on foundational subjects.

Cohort Sequential Design

A research design in which the longitudinal method is replicated with several cohorts.

Microgenetic Design

A research method in which individuals’ development is studied intensively over a relatively short period of time.

Cohort Sequential Design

A research method that combines cross-sectional and longitudinal designs to analyze different cohorts over time.