Web Analytics Experts Disdain the "Contact Us" Buttons

question 38

Multiple Choice

Web analytics experts disdain the "Contact Us" buttons. What do they recommend instead?

• A) there should be a user forum where every visitor voluntarily leaves comments and personal information
• B) contact information should be listed at the bottom of every page
• C) visitors should have to fill out a form including basic information
• D) visitors should not need to contact anyone since all the information is on the website

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Definitions:

Customs

Traditional practices, behaviors, or rituals that are specific to a particular culture, society, or community.

Values

Core beliefs or standards that guide behavior and decision-making for individuals or groups.

Ethnic Enclave

A geographic area with a high concentration of people from the same ethnic group, creating a community with cultural distinctiveness.

Ethnic Group

A community of people who share a common cultural background, ancestry, language, or social experience.