Concrete Features of a Product Are the Hardest to Deliver

question 44

True/False

Concrete features of a product are the hardest to deliver and explain to customers.

Understand the concepts and importance of driving and restraining forces in the change process.

Recognize the role of learning in managing and facilitating change.

Identify strategies to manage resistance to change effectively.

Understand the role of change agents and the characteristics that make them effective.

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Definitions:

Market Prices

The current value at which goods or services are bought and sold in a competitive marketplace.

Economic Growth

An increase in a country's output of goods and services over time, typically measured by the rise in real GDP, which enhances the economy's overall wealth and living standards.

Natural Resources

Materials or substances occurring in nature which can be exploited for economic gain.

Human Capital

The stock of competencies, knowledge, social and personal attributes, including creativity, embodied in the ability to perform labor so as to produce economic value.