Which of the Following Is NOT of the Six Broad

question 25

Multiple Choice

Which of the following is NOT of the six broad dimensions of customer value that collectively create the customer benefit bundle?

• A) Negotiation
• B) Quality
• C) Flexibility
• D) Innovation

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Definitions:

Phobias

An irrational and overwhelming fear of specific objects, activities, or situations that poses little to no actual danger.

Accepted

Widely recognized or approved; often refers to ideas, methods, or practices that have gained general acceptance within a community or field.

Disgust Sensitivity

The degree to which an individual is susceptible to feeling disgust in response to various stimuli.

Specific Phobia

An intense, irrational fear of or aversion to a specific object or situation that poses little to no actual danger, yet causes avoidance behavior and significant distress.