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The Lock Box Department at Bank 21 Handles the Processing

question 64

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The lock box department at Bank 21 handles the processing of monthly loan payments to the bank, monthly and quarterly premium payments to a local insurance company, and bill payments for 85 of the bank's largest commercial customers. The payments are processed by machine operators, with one operator per machine. An operator can process one payment in 0.25 minute. Setup times are negligible in this situation. A capacity cushion of 20 percent is needed for the operation. The average monthly (not annual) volume of payments processed through the department currently is 400,000. However, it is expected to increase by 20 percent. The department operates eight hours per shift, two shifts per day, 260 days per year. How many machines (not operators) are needed to satisfy the new total processing volume? (Round up to the next whole integer.)


Definitions:

Injury Site

The location on the body where an injury has occurred.

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Small, disc-shaped cell fragments in the blood that are essential for blood clotting and repair of damaged blood vessels.

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A process in immunology where an additional signal provided by one immune cell enhances the activation or survival of another, leading to an effective immune response.

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The immune response is the body's defensive reaction to substances or organisms that are identified as foreign or harmful.

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